Conditions
To avoid any misunderstandings and unnecessary delays during the conclusion of the purchase agreement, please familiarize yourself with and approve the important purchasing rules for the presented goods from SIA "CHRISTY SHOP," registration number 40203096478 (hereinafter referred to as "CHRISTY SHOP").
1. Due to the fact that the sale of goods offered by CHRISTY SHOP takes place online, in accordance with the Consumer Rights Law of the Republic of Latvia, Article 10, when a buyer places an order, a Distance Contract is concluded between the seller and the buyer.
2. All prices in the CHRISTY SHOP store are indicated including Value Added Tax (VAT) at 21%. The offered prices are valid for the period specified for each product.
Payment for the selected goods and delivery can be made by bank card or bank transfer.
3. When ordering goods, we offer to choose one of the following methods of receiving the goods: either by delivering the goods to shopping centers through Omniva parcel lockers or by using the services of an Omniva courier.
4. Before starting to use the received goods, please carefully read the product usage instructions and use the product only according to the manufacturer's instructions, in accordance with the properties of the product and for the intended purposes of use.
5. If you change your mind and decide to cancel the purchase, the Consumer Rights Law of the Republic of Latvia and the regulatory provisions of the Cabinet of Ministers No. 255 "Regulation on Distance Contracts" (MK Noteikumi Nr. 255) establish that buyers have the right to withdraw from the contract within 14 calendar days and return the goods purchased from the online store to the seller. Article 12, Part 6 of the Consumer Rights Law states that in the case of a Distance Contract, "the consumer is responsible for the quality of the goods and their safekeeping during the exercise of the right to refuse the goods."
We recommend keeping the original packaging of the goods to ensure that the goods are not mechanically damaged during the exercise of the right to refuse the goods, in accordance with the rules of the Distance Contract. CHRISTY SHOP reserves the right to refuse the buyer to receive goods that are damaged or incomplete. To arrange the return of the goods to the seller, please send a request to our email address siachristy@inbox.lv, indicating the order number and date, and filling out the return form, which was attached to the order.
6. The servicing of goods is carried out in accordance with the norms of the Consumer Rights Law of the Republic of Latvia. The service time is indicated in the product description. When making a purchase, the buyer receives an electronic invoice with the specific information about the product and its service, if applicable. The invoice is prepared in electronic form and is valid without a signature. Purchase documents are valid only if the model of the product and the date of sale are correctly and clearly indicated. It is prohibited to make any changes, erase, or rewrite the data specified in the purchase documents; otherwise, the service documents will be considered invalid.
7. Claims regarding the quality of the goods are resolved in accordance with the norms of the Consumer Rights Law and the regulatory rules No. 631 of the Cabinet of Ministers regarding the "Procedure for submitting a statement and considering a consumer's request regarding non-compliant goods or services" (MK Noteikumi Nr. 631).
8. In compliance with legislative norms, CHRISTY SHOP retains the purchase agreements concluded with the buyer for accounting purposes.
9. The buyer is informed by email when the transaction is completed.
Delivery takes 1-7 days.
Returns are accepted through Omniva Rīgas T/C Akropole parcel locker or Dzirkaļu iela 22 - 3, Rīga, Latvija, LV1057.
10. - The buyer is responsible for paying the return shipping fee for any returned items that have been in their possession for more than one day.
- Refunds are processed within 20 days.
- The refund will be issued using the same payment method used in the transaction.
- Order cancellation rules: If the order has been placed but not yet delivered, it cannot be canceled.
- Disputes are usually resolved through negotiation. If unsuccessful, they will be resolved in accordance with the legislation of the Republic of Latvia.
- Women's underwear, bras, panties, and pajamas are not accepted for returns due to hygiene requirements.
Therefore, please ensure the appropriate sizes before ordering.
Payment methods:
- Bank transfer
SIA CHRISTY SHOP
Registration No. 40203096478
LV72HABA0551044205501
- Card payment (VISA / MasterCard)



